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Outcome.We created a concept video for the alternative rating system we designed to communicate the user journey. I also created a mid-fidelity version of the design to show how this could be implemented in an application.
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Connecting
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Breaking
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Reconnecting
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“Would you ride with [driver] again?
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New
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"Would you recommend [driver] to a friend?' is more formal, friendly, and fair than asking 'would you ride with [driver] again?]'
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Testing
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